Information about American's Chapter 11 Reorganization

On November 29, 2011, AMR Corporation, the parent company of American Airlines and American Eagle, and certain of our U.S.-based subsidiaries (including American and American Eagle) filed voluntary petitions for Chapter 11 reorganization in the U.S. Bankruptcy Court for the Southern District of New York. We took this action in order to achieve a competitive cost and debt structure and assure our long-term viability and ability to continue delivering a world-class travel experience for customers.

We are making progress on a comprehensive plan to restore American to industry leadership, profitability, and growth.

American is committed to continuing to provide our customers with the excellent service and safe, reliable travel experience they expect from us. American Airlines and American Eagle are continuing to:

• Provide safe and reliable service;
• Fly normal schedules;
• Honor reservations, tickets, Gift Cards and vouchers, and make exchanges and refunds as usual;
• Fully maintain our AAdvantage frequent - flyer and other customer service programs, and ensure all AAdvantage miles and elites status earned by members remain secure and intact;
• Provide Admirals Club access and similar amenities to members and eligible customers;
• Remain an integral member of the oneworld alliance, of which American is a founding member, and continue our codeshare partnerships;
• Provide employee wages, healthcare coverage, vacation, and other benefits, without interruption;
• Pay suppliers for goods and services received during the reorganization process.